Privacy policy

When your moving company creates a survey they give us your name, and where they have them, your phone number, the address you are moving from, the address you are moving to and your move date.

When you record a walkthrough we collect:

• The video of each room, including its sound.
• Still pictures taken from that video, used as the thumbnail beside each item.
• A written transcript of what you said while filming.
• The inventory proposed from your video, and every correction you or an estimator make to it.
• The quote your moving company builds from that inventory.
• A record of the steps you reached, such as opening the link and finishing a room, and of failures such as the camera not starting. These records name the survey and the room. They never hold the video, a still, or a word of the transcript.

If you join the waitlist we collect your company name and your email address. If you write to us through the contact form we collect your name, your email address, your message, and your company name when you give one.

Each of those forms also stores a one-way hash of the network address it came from, with the form's name and the time, so that one network cannot flood us. It is a hash, never the address itself, and the next submission deletes every row older than an hour.

We do not set any cookie on your device when you use a capture link, and we run no analytics on it.

MoveVision uses a sign-in cookie to keep a moving company signed in to its dashboard, and nowhere else. The public pages and homeowner links carry no advertising or analytics cookie.

Other than your moving company, the companies below receive some of this. Each receives it to do one job for us.

We do not sell your data. Nobody outside your moving company and the companies above receives it.

The typeface on this site is downloaded when we build it and served from our own address, so your browser does not request anything from Google to read this page.

Each moving company sees only its own surveys.

The video and the stills are kept in a private store and reach a screen only through MoveVision.

A homeowner sees their moving company's brand on their link, and the link is the only access they have.

What removes data today. The only thing that removes data today is your moving company deleting the survey, which removes everything that survey holds at once: the video, the stills taken from it, the transcript, the working data behind the inventory, the inventory, the quote and your contact details.

The scheduled removal that would enforce the windows below is not built. Until it is, those windows are the retention we commit to on request, carried out by hand, within the timings in the next section. Deleting a survey is something we run for a company during the beta, because no screen in their dashboard offers it yet.

The transcript has the shortest life at every setting: it is fixed at 7 days and the video window cannot be set below 14. The inventory is meant to outlive the video, which is why it has no window of its own. The day you recorded means the day the video finished uploading, which is the only date every recording carries.

You have no account with us, and your walkthrough belongs to the survey your moving company created. So ask them, using the contact details they gave you. Where your moving company has filled in a support contact, it also appears on the last screen of the walkthrough.

They delete the survey, which removes the video, the stills, the transcript, the working data, the inventory, the quote and your contact details together. There is no partial deletion: a survey goes whole or not at all. If they still need the quote for a move that is under way, they carry out your request once that move is closed, and the video window above still applies in the meantime.

During the beta your moving company asks us to run the deletion, because no screen in their dashboard offers it yet. We honour your request within 30 days of your moving company receiving it.

If you write to us directly we will put you in touch with your moving company, because a walkthrough is identified by their survey and not by your name.

After a deletion runs. The video and the rows are gone from the store and from the database as soon as the request completes. Three copies can outlive that briefly:

• A browser that played the video in the last hour may hold a copy until that hour is up. That copy is on that one device.
• Our database keeps a short change history so that a mistake can be undone. That window is six hours, read from our database provider's console on 10 September 2026. Inside it, restoring the database could bring rows back. After it, nothing can.
• What Vercel does with a deleted file inside their own systems is theirs, and we do not restate it as our promise. Their documentation is at https://vercel.com/docs/vercel-blob.

We commit to a deletion being complete everywhere we control within 24 hours of the request being run.

If your company uses MoveVision

An owner can ask us in writing to close the account, and we remove every survey, the settings, the brand assets and the members within 30 days.

If you joined the waitlist or sent us a message

Write to contact@correlltechnologies.com and we will remove your details.

Before the walkthrough starts we ask you to accept this page. The button that starts it does not work until you do, and our server refuses to take a video for a survey where that acceptance has not been recorded. We store the date and time you accepted, and the version of this page you were shown, against your survey.

You do not have to film. If you would rather your moving company sent somebody to the house, tell them.

The version of this page is the date at the top. When we change the page we change that date. Because we store the version you accepted, we can always tell which text you agreed to.

quinn.correll@correlltechnologies.com, or the contact form.

For anything about a walkthrough you recorded, your moving company is the faster route, for the reason in How to ask for your walkthrough to be deleted.